ID: 283599

Business Customer Service Representative English (m/f) - Bing Ads

Voll- / Teilzeit, befristeter Vertrag, Kundenbetreuung, Call Center, Service Center, Arvato Direct Services Münster GmbH, Nordrhein-Westfalen, Münster

Your challenge:

Would you like to be part of an international team with good career opportunities in an internationally recognised company? Start working for Arvato in Münster!

We are one of the top employers in the world of Online Digital Marketing running campaigns for many of the top small to medium-sized businesses. Join our Digital Marketing Team and act as a trusted consultant by providing business clients the right digital media solution and support.  


  • Consult business customers via phone, email and chat

  • Create and manage online marketing campaigns

  • Be responsible for handling campaigns of assigned customers

  • Document and process business customer details and transaction data by using internal tools

  • You have the possibilty to receive an attractive Incentive based on your customer satisfaction results.

Your profile:


  • Excellent English language skills (spoken and written) on native speaker level

  • Service-oriented, patient and friendly manner

  • Professional communication skills and accordant soft skills (business customer-oriented)

  • Good PC skills (usage of web-based tools and MS-Office)

  • Sufficient typing skills

  • Search and social media affinity and experience in business consulting benefical

About our company:

We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes.

On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages.

But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective.

What we offer:


  • Integration in an international team, multicultural environment

  • Certified product and communication training as well as ongoing on-the-job coaching and qualification

  • Great career opportunities within the company

  • Corporate healthcare management (medical checkups, vaccinations etc.)

  • Great community (company sports, regular company parties and team events)

  • Free German courses twice a week

  • Relocation package, including one month of free accomodation to ensure a smooth beginning at Arvato in Münster

  • Employee relationship management to support your relocation to Germany (registration, open a bank account, finding suitable accomodation etc.) 

Submit application to:

Arvato Direct Services Münster GmbH

Human Resources

Christian Bryan

Höltenweg 33

48155 Münster

phone: 0049 (0)251 5004 47040


We welcome all applicants who are willing to contribute to the diversity of our company.


Please send your CV including a covering letter, salary expectation and earliest possible starting date to

jobs-arvato-ms@bertelsmann.de


Visit us on Facebook "Arvato in Münster" or find us on our Website 








 
Schließen

Online Empfehlungen

Dies ist eine exclusive Möglichkeit auf unserer internen und externen Create Your Own Career Karriere Seite eine Empfehlung für eine Stellenausschreibung zu erhalten. Dies ist das Erste mal in der Bertelsmann Geschichte, dass wir einen einfachen und effizienten Empfehlungsprozess Firmen übergreifend innerhalb von Bertelsmann anbieten.

Es gibt 2 Wege über die man eine Empfehlung erhalten kann:

Sollten Sie Probleme mit dem Versenden oder Erstellen von Empfehlungen haben, schreiben Sie bitte an createyourowncareer@bertelsmann.com (in USA & Kanada) oder createyourowncareer@bertelsmann.de (in Europa).Natürlich können Sie dafür auch die „Feedback“ Schaltfläche auf den Karriere Webseiten nutzen.