ID: 279753

Business Customer Support Agents (m/f) - Finnish

Berufseinstieg/Trainee, Voll- / Teilzeit, befristeter Vertrag, Kundenbetreuung, Call Center, Service Center, Arvato Direct Services Potsdam GmbH Betriebsstätte Berlin, Berlin, Berlin

Your challenge:

An exciting and challenging job in an innovative environment. You provide competent and solution-oriented support to the customers of our client KONE. This is one of the world's largest suppliers of elevators, escalators, automatic doors and gates. 

After an intensive training period, you will proactively support the corporate customers during our service hours from Monday to Friday from 7am to 3.30pm. Through your reliable and friendly communication, you make a significant contribution to increase customer satisfaction.

Your profile:

  • Excellent Finnish language skills (spoken and written) on native speaker level.

  • Additionally good English language skills.

  • You are able to manage customer information with a high level of attention to detail.

  • Sales affinity is one of your strong suits and you are able to grasp new knowledge in short time.

  • Internet of things and industry 4.0 are no new words for you.

  • You are familiar with PCs, including MS Windows operating systems and the internet.

About our company:

We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. 

On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages.

But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective.

What we offer:

  • Integration with an international team in a multicultural environment.

  • Intensive introduction period and training from the outset.

  • Great career opportunities.

  • An attractive benefits package.

  • We support you in order to ensure a smooth beginning at Arvato in Berlin.

  • Very good accessibility plus a discounted public transportation ticket.

Are you interested in being part of our international team in a multicultural environment?

Please send your e-mail application to

Arvato Direct Services Potsdam GmbH Betriebsstätte Berlin | Boris Kirchner

Wohlrabedamm | 13629 Berlin


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