ID: 274308

Customer Care Agents (m/f) - Swedish Speakers

Berufseinstieg/Trainee, Vollzeit, befristeter Vertrag, Kundenbetreuung, Call Center, Content Management, Arvato Direct Services Potsdam GmbH Betriebsstätte Berlin, Berlin, Berlin

Your challenge:



Would you like to be part of an international team with good career opportunities?

You will be responsible for the day to day management of online content, ensuring a quality experience is provided to millions of internet users.


  • Evaluate content based on our clients guidelines and policies

  • Reviewing user made reports that flag offensive postings

  • Back office (non-voice) support

  • Ensuring a quality experience for all users according to our clients terms of service

Your profile:


  • Excellent Swedish language skills on native speaker level

  • Additionally fluency in English for communication purposes

  • Thorough worker and reliable personality

  • Ability to work in flexible shifts

  • EU citizen or holder of a valid work permit for Germany

About our company:



We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes. 




On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages.




But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective.



What we offer:



  • Integration with an international team in a multicultural environment

  • A fully internationalized workplace that requires no German

  • Multitude of team internal activities

  • Intensive introduction period and training from the outset

  • Ample opportunity to evolve within our organization 

  • Several company-related benefits

  • We support you in order to ensure a smooth beginning at Arvato in Berlin

  • Very good accessibility plus a discounted public transportation ticket

Interested? Please send your CV to bewerbungen-berlin@bertelsmann.de.


Arvato Direct Services Potsdam GmbH Betriebsstätte Berlin | Wohlrabedamm | 13629 Berlin




 
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